We are releasing an update to how SOAP requests to the TimeEdit SOAP API are handled in Production to improve reliability and alignment with documented standards.
This update has been available in the test environment since December and will be enforced in Production starting March 12, 2026.
This update aligns request handling with our documented SOAP structure.
The most important requirement is that requests correctly use the documented XML namespaces (the prefix before the colon in example code, e.g., tns:). This is the main difference compared to some older implementations.
Requests that do not follow the documented structure may still be accepted but may not behave as intended or return expected results. Because strict validation is not performed on our side, it is important to functionally verify integrations in the test environment.
Action if applicable
- Compare your implementation with the SOAP examples in our documentation
- Ensure namespaces and structure match the documented examples
- Verify in the test environment that requests produce the expected functional results, not only that they execute without errors
- If it works correctly in the test environment, it will work in Production after the release
For any questions, please reach out via support.timeedit.net.